Knowledge management
Cultural competence embraces the principles of equal access and non-discriminatory practices in service delivery. The CLCPA particularly concentrates on cultural competence of community health centers. The tool gives clear definitions and instructions. It aims to (1) improve health care access and utilization, (2) enhance the quality of services within culturally diverse and underserved communities, and (3) promote cultural and linguistic competence as essential approaches in the elimination of health disparities.
David Skyrme Associates promote knowledge management (KM), i.e. the better use of your people and organizational knowledge so to achieve greater outcomes. The following link directs you to a short 10 questions survey that you can fill offline to assess if your organization makes good use of all the knowledge available to it. You might wish print the questionnaire and distribute it to your colleagues so to discuss further how the knowledge could be better managed in your organization.
