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You have seen the word “efficiency” in many of our resources but wonder what it really means? You need the definition of a word for a reference? Please find below a complete glossary of organizational assessment.  With over 100 definitions available, this glossary should help you clarify the terms you need to understand organizational assessment in a comprehensive manner. You can find the words either by searching alphabetically or by selecting the exact word you are looking for in the list.


The extent to which the development intervention’s objectives were achieved, or are expected to be achieved, taking into account their relative importance. In the case of an organization, the term refers to the extent to which the organization is achieving its goals.

All definitions are taken from the following source: 
OECD - Development Assistance Committee Network on Development Evaluation. (2002). Glossary of Key Terms in Evaluation and Results-Based Management. 40 pp.

This glossary is also available in French, Spanish, Arabic, Chinese, Dutch, Italian, Japanese, Kiswahili, Russian, Swedish, and Turkish at the following website:

The definition of terms followed by an asterisk symbol (*) was either slightly modified for simplicity reasons or was taken from:
Lusthaus, C., Adrien, M.-H., Anderson, G., Carden, F. & Montalván, G. P. (2002). 
Organizational Assessment: A Framework for Improving Performance. 210 pp.

The book can be read, downloaded or even ordered at the following website

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