Services provided
The Cultural Competence Self Assessment Protocol for Health Care Organizations and Systems
—Website, free
"This offline tool is to be used by health care providers, including hospitals and clinics, to conduct organizational assessments of their cultural competence. It is particularly useful for services involving racially and ethnically diverse populations. The protocol's questions are organized according to four cornerstones of cultural competence: a health care organization's relationship with its community; the administration and management's relationship with staff; inter-staff relationships at all levels; and the patient/enrollee-provider encounter.
http://erc.msh.org/mainpage.cfm?file=9.1g.htm&module=provider&language=EnglishOrganizational Self-Assessment Tool (Bailey House, Inc.) - AIDS Housing of Washington Resource Library
—Website, free
"This self-assessment tool is intended to help organizations evaluate their strengths and weaknesses and move towards greater sustainability. Primary areas of focus include board development, finance, fundraising, human resources, planning, program and services, and public relations and marketing. Also includes a housing section for organizations that currently provide, or are interesting in providing, supportive housing.
http://www.aidshousing.org/ahw_library2275/ahw_library_show.htm?doc_id=236854General Evaluation Capacity Self-Assessment Tool
—PDF, free
Developped by the Applied Survey Research group, this short offline self-assessment tool help organizations of any sector defining gaps in organizational performance by asking questions relative to funding, areas of evaluation, services provided, organizational profile, etc.
http://www.peecworks.org/PEEC/PEEC_Inst/006D6299-007EA7AB.12/Evaluation%20Capaci...Enhancing Organizational Performance: A Toolbox for Self-assessment - Universalia Management Group and International Development Research Center
—Website, free
Based on Universalia's innovative and thoroughly tested model for organizational evaluation (the IOA Model), this self-assessment guidebook (can be read online, downloaded, and even ordered) provides tools and tips that go beyond measuring the impact of programs, products, and services. The tools integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals.
http://www.idrc.ca/en/ev-9370-201-1-DO_TOPIC.html
