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Community involvement

The Cultural Competence Self Assessment Protocol for Health Care Organizations and Systems

—Website, free

"This offline tool is to be used by health care providers, including hospitals and clinics, to conduct organizational assessments of their cultural competence. It is particularly useful for services involving racially and ethnically diverse populations. The protocol's questions are organized according to four cornerstones of cultural competence: a health care organization's relationship with its community; the administration and management's relationship with staff; inter-staff relationships at all levels; and the patient/enrollee-provider encounter.

http://erc.msh.org/mainpage.cfm?file=9.1g.htm&module=provider&language=English
Type of Organization:
Governmental agencies / departments / organizations, Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
Health care
Area of the IOA Model:
Capacity, Environment, Motivation
Keywords:
Administration, Agenda creation, Community involvement, Diversity, Focus group, Hospital, Human resources, Offline survey, Quality improvement, Services provided

Organizational Technology Assessment and Planning Tool - Progressive Technology Project

—Website, free

The Progressive Technology Project (PTP) has developed an ambitious set of programs to strengthen and meet the divergent needs of diverse grassroots community-led organizing groups using technology to advance their efforts.  To that end, PTP developed an self-assessment tool that will help organizations think about what they do and how technology can support their work.

http://www.progressivetech.org/tech-assistance-resources
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
All, IT
Area of the IOA Model:
Capacity, Environment
Keywords:
Administration, Communication, Community involvement, IT, Media/materials creation, Participatory, Program design, Research and analysis, Structure, Technologies

McKinsey Capacity Assessment Grid

—PDF, free

This self-assessment tool is comprehensive and evaluates the organization aspirations (mission and vision), strategy, organizational skills (including planning and fundraising for instance), human resources (board, staff, volunteers, etc.), systems and infrastructures, culture, etc.  This tool is found in appendix of the report on Effective Capacity Building in Nonprofit Organizations.  The full report is available at www.vppartners.org.

http://www.vppartners.org/learning/reports/capacity/assessment.pdf
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity, Motivation, Performance
Keywords:
Board development, Community involvement, Fundraising, Human resources, Infrastructures, Marketing, Mission, Partnerships, Planning, Public relations, Vision

Massachusetts Cultural Council Organizational Self-Assessment Tool

—Website, free

This comprehensive offline assessment tool will help any non-profit assess its performance with regard to the following areas: mission and vision; strategic planning and evaluation; programming; community participation; advocacy/public relations; marketing; financial health and planning, monitoring and reporting; fundraising; governance/board management; human resources; information technology systems; facilities management. Larger organizations will find the tool useful to identify strenghts and weaknesses.

http://www.massculturalcouncil.org/services/self_assessment.asp
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity, Motivation, Performance
Keywords:
Board development, Community involvement, Evaluation processes, Financial planning, Fundraising, Governance, Human resources, Infrastructures, IT, Marketing, Mission, Monitoring, Offline survey, Program design, Public relations, Recruitment, Strategic planning, Transition, Vision

Using Data to Improve Service Delivery: A Self-Evaluation Approach - African Networks for Health Research and Development (AFRO-NETS)

—Website, free

"This user-friendly guide (download the pdf on the website) has been designed to help frontline healthcare workers use data collected at their health facility to solve common problems in service delivery and improve their response to community needs. It is intended for doctors, nurses, and midwives in both community health centers and rehabilitated district health centers. The overall aim of the guide is to promote greater use of existing data in delivering health services.

http://www.afronets.org/pubview.php/90/
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Small
Sector:
Community, Health care
Area of the IOA Model:
Performance
Keywords:
Assisted delivery, Community-based health center, Community involvement, Doctors, Family planning, Healthcare workers, Management, Midwives, Nurses, Prenatal care, Preventive infant visit (PIV), Use of existing data, Vaccination

Leading English Education and Resource Network (LEARN) - Rubric for Reform Implementation Tool - Self-Monitoring Progress in Successful Implementation of the Quebec Education Program (QEP)

—PDF, free

This link directs you to the Rubric for Reform Implementation Tool. Initially designed for the implementation of the Quebec Education Program (QEP), this tools can be used by any school that is implementing a reform.  The tool has been developed to help schools and school boards monitor their progress in implementing curriculum reform.

http://www.learnquebec.ca/export/sites/learn/en/content/reform/documents/rubric_...
Type of Organization:
Governmental agencies / departments / organizations
Size of Organization:
Large, Small
Sector:
Education
Area of the IOA Model:
Capacity, Environment
Keywords:
Community involvement, Educational reform, Leadership, Monitoring, Parent's role, Pedagogy, Quebec Education Program (QEP), Team building, Technology integration, Time management, Vision
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