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Techniques

Enhancing Organizational Performance: A Toolbox for Self-assessment - Universalia Management Group and International Development Research Center

—Website, free

Based on Universalia's innovative and thoroughly tested model for organizational evaluation (the IOA Model ), this self-assessment guidebook (can be read online, downloaded, and even ordered) provides tools and tips that go beyond measuring the impact of programs, products, and services. The tools integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals.

http://www.idrc.ca/en/ev-9370-201-1-DO_TOPIC.html

Type of Organization:: Donors / grantmakers / funders, Governmental agencies / departments / organizations, Non-profit / civil society organizations (CSOs), Profit
Size of Organization:: Large, Small
Sector:: All
Area of the IOA Model:: All four areas (comprehensive tool), Capacity, Environment, Motivation, Performance
Keywords:: Change, Exercises, Flexible, Goals, Guidebook, Hands-on, Impacts, Internal Development, Program evaluation, Services provided, Strategic planning, Tasks officers, Techniques, Worksheet