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OA Guide

CIDA's Organizational Assessment Guide

—PDF, free

Prepared by the Canadian International Development Agency (CIDA)'s Evaluation Division Performance and Knowledge Management Branch and by Universalia, this "Organizational Assessment Guide" (2006) intends to guide and facilitate carrying OAs.

http://documents.reflectlearn.org/Offline%20Docs%20for%20Your%20Introductory%20Guide%20to%20OA/OA%20Guide-E.pdf
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
All four areas (comprehensive tool), Capacity, Environment, Motivation, Performance
Keywords:
Data collection, Management, OA Guide, Planning, Report, Results analysis

Cornell University BeneQual Organizational Assessment Tool

—Website, free

BeneQual is a comprehensive and user-friendly online survey (approx. 50 questions) that helps you determine the quality of your Benefits Planning, Assistance, and Outreach (BPA&O) Projects with the help of some indicators. More specifically, the survey covers the following areas of your projects: leadership, strategic planning, customer needs and satisfaction, work organization and flow, human resources, and organizational performance and results.

http://www.ilr.cornell.edu/ped/benequal/
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity
Keywords:
Appraisal, Assistance, Benequal user guide, Customer, Human resources, Leadership, OA Guide, Online survey, Outreach, Performance, Planning, Quality improvement, Strategic planning, Work flow
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