Management

CIDA's Organizational Assessment Guide

—PDF, free

Prepared by the Canadian International Development Agency (CIDA)'s Evaluation Division Performance and Knowledge Management Branch and by Universalia, this "Organizational Assessment Guide" (2006) intends to guide and facilitate carrying OAs.

http://documents.reflectlearn.org/Offline%20Docs%20for%20Your%20Introductory%20Guide%20to%20OA/OA%20Guide-E.pdf

Type of Organization:: Non-profit / civil society organizations (CSOs), Profit
Size of Organization:: Large, Small
Sector:: All
Area of the IOA Model:: All four areas (comprehensive tool), Capacity, Environment, Motivation, Performance
Keywords:: Data collection, Management, OA Guide, Planning, Report, Results analysis

Using Data to Improve Service Delivery: A Self-Evaluation Approach - African Networks for Health Research and Development (AFRO-NETS)

—Website, free

"This user-friendly guide (download the pdf on the website) has been designed to help frontline healthcare workers use data collected at their health facility to solve common problems in service delivery and improve their response to community needs. It is intended for doctors, nurses, and midwives in both community health centers and rehabilitated district health centers. The overall aim of the guide is to promote greater use of existing data in delivering health services.

http://www.afronets.org/pubview.php/90/

Type of Organization:: Non-profit / civil society organizations (CSOs)
Size of Organization:: Small
Sector:: Community, Health care
Area of the IOA Model:: Performance
Keywords:: Assisted delivery, Community-based health center, Community involvement, Doctors, Family planning, Healthcare workers, Management, Midwives, Nurses, Prenatal care, Preventive infant visit (PIV), Use of existing data, Vaccination

NGO Manager Organizational Assessment Tool

—Website, free

This tool is addressed to NGOs, and to consultants and support organisations working with them. From this webpage, you can download the 24 pages user guide (pdf format) while the brainstorming, action plan and other worksheets are also available in Word format, so that you can modify them according to your needs. Using the SWOT analysis (strengths, weaknesses, opportunities, and threats assessment), this tool will go over your "management processes, finances, staffing, relationships with others and results" so to provide you with a comprehensive review of your organization.

http://www.ngomanager.org/tools.htm

Type of Organization:: Non-profit / civil society organizations (CSOs)
Size of Organization:: Large, Small
Sector:: All
Area of the IOA Model:: Capacity, Performance
Keywords:: Action plan, Brainstorming, Comprehensive review, Finances, Management, Opportunities, Relationships, Results analysis, Staffing, Strengths, SWOT analysis, Threats, User guide, Weaknesses, Worksheet

CFL Leadership Toolkit

—Website, free

Two short online surveys are available on this site for you to assess your organisational effectiveness and performance. The Organizational Effectiveness Survey (47 yes-no questions) looks at the place your organization gives to its mission, human and financial sustainability, customers, entrepreneurial aspect, outcomes, and adaptability.

http://www.centerpointforleaders.org/toolkit.html

Type of Organization:: Non-profit / civil society organizations (CSOs), Profit
Size of Organization:: Large, Small
Sector:: All
Area of the IOA Model:: Capacity, Motivation, Performance
Keywords:: Accountability, Adaptability, Communication, Customer, Effectiveness, Entrepreneurial aspect, Ethics, Financial sustainability, Human resources, Indicators, IT, Leadership, Management, Mission, Online survey, Outcomes, Performance, Strategic planning

Center for the Advancement of Collaborative Strategies in Health (CACSH) Partnership Self-Assessment Tool

—Website, free

This website direct you to a short offline questionnaire (approx. 15 minutes to fill) regarding the efficiency of your partnerships. The questionnaire is to be distributed to each participant of the partnership, including the coordinator. It evaluate the synergy, leadership, efficiency, administration and management, non-financial and financial resources, decision-making, and the benefits and drawbacks of each one's participation. A partnership Tool Report is thereafter available to analyze everyone results together.

http://partnershiptool.net/

Type of Organization:: Governmental agencies / departments / organizations
Size of Organization:: Large, Small
Sector:: All, Health care
Area of the IOA Model:: Capacity, Environment, Performance
Keywords:: Administration, Decision-making, Efficiency, Financial, Hospital, Leadership, Management, Offline survey, Participation benefits, Participation drawbacks, Partnerships, Report, Synergy