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Human resources

The Texas Commission on the Arts (TCA) Organizational Self-Assessment Tool

—PDF, free

This short offline survey will help non-profits quickly assess the overall status of their organization through looking at its culture, human resources, financial planning, etc. The scoring is clear. On its website, the TCA has also put available other resources for non-profit arts and cultural organizations in Texas and beyond.  The resources cover six topic areas: Fundraising & Development, Programs & Exhibitions, Cultural Tourism, Marketing, Advocacy, Leadership Transitions, and Nonprofit Basics.

http://www.arts.state.tx.us/toolkit/nonprofit/templates/organizationalassess.pdf
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
All, Arts
Area of the IOA Model:
Capacity
Keywords:
Clear instructions, Culture, Financial planning, Human resources, Offline survey, Short

The Cultural Competence Self Assessment Protocol for Health Care Organizations and Systems

—Website, free

"This offline tool is to be used by health care providers, including hospitals and clinics, to conduct organizational assessments of their cultural competence. It is particularly useful for services involving racially and ethnically diverse populations. The protocol's questions are organized according to four cornerstones of cultural competence: a health care organization's relationship with its community; the administration and management's relationship with staff; inter-staff relationships at all levels; and the patient/enrollee-provider encounter.

http://erc.msh.org/mainpage.cfm?file=9.1g.htm&module=provider&language=English
Type of Organization:
Governmental agencies / departments / organizations, Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
Health care
Area of the IOA Model:
Capacity, Environment, Motivation
Keywords:
Administration, Agenda creation, Community involvement, Diversity, Focus group, Hospital, Human resources, Offline survey, Quality improvement, Services provided

Cultural and Linguistic Competence Policy Assessment (CLCPA) - National Center for Cultural Competence

—Website, free

Cultural competence embraces the principles of equal access and non-discriminatory practices in service delivery. The CLCPA particularly concentrates on cultural competence of community health centers. The tool gives clear definitions and instructions.  It aims to (1) improve health care access and utilization, (2) enhance the quality of services within culturally diverse and underserved communities, and (3) promote cultural and linguistic competence as essential approaches in the elimination of health disparities.

http://www.clcpa.info/
Type of Organization:
Governmental agencies / departments / organizations, Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
Health care
Area of the IOA Model:
All four areas (comprehensive tool), Capacity, Environment, Motivation, Performance
Keywords:
Community-based health center, Cultural competence, Diversity, Equality, Human resources, Knowledge management, Linguistic competence, Mission, Non-discriminatory practices, Organizational philosophy, Policies, Practice, Structure, Value

McKinsey Capacity Assessment Grid

—PDF, free

This self-assessment tool is comprehensive and evaluates the organization aspirations (mission and vision), strategy, organizational skills (including planning and fundraising for instance), human resources (board, staff, volunteers, etc.), systems and infrastructures, culture, etc.  This tool is found in appendix of the report on Effective Capacity Building in Nonprofit Organizations.  The full report is available at www.vppartners.org.

http://www.vppartners.org/learning/reports/capacity/assessment.pdf
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity, Motivation, Performance
Keywords:
Board development, Community involvement, Fundraising, Human resources, Infrastructures, Marketing, Mission, Partnerships, Planning, Public relations, Vision

Massachusetts Cultural Council Organizational Self-Assessment Tool

—Website, free

This comprehensive offline assessment tool will help any non-profit assess its performance with regard to the following areas: mission and vision; strategic planning and evaluation; programming; community participation; advocacy/public relations; marketing; financial health and planning, monitoring and reporting; fundraising; governance/board management; human resources; information technology systems; facilities management. Larger organizations will find the tool useful to identify strenghts and weaknesses.

http://www.massculturalcouncil.org/services/self_assessment.asp
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity, Motivation, Performance
Keywords:
Board development, Community involvement, Evaluation processes, Financial planning, Fundraising, Governance, Human resources, Infrastructures, IT, Marketing, Mission, Monitoring, Offline survey, Program design, Public relations, Recruitment, Strategic planning, Transition, Vision

McBassi & Company - Human Capital Management Assessment Tool

—PDF, free

This short assessment tool allow businesses (and also non-profits) to evaluate their performance with regard to human resources management by attributing a score to the three following systems: performance management, talent retention, and leadership succession planning. Other human capital self-assessment tools are available at www.mcbassi.com.

http://www.mcbassi.com/pdfs/Assessment-HCSystems.pdf
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity
Keywords:
Human resources, Leadership succession, Performance, Short, Talent retention

Bruner Foundation Effectiveness Initiatives: Evaluative Thinking Assessment Tool

—Excel Document, free

This tool provides all interested organizations with an comprehensive assessment tool.  Format of the tool is an Excel file (contact us to obtain the pdf version of the tool).

http://brunerfoundation.org/ei/docs/evaluativethinking.assessment.v4.xls
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
All four areas (comprehensive tool), Capacity, Environment, Motivation, Performance
Keywords:
Communication, Development needs, Evaluation processes, Finance, Fundraising, Governance, Human resources, Leadership, Marketing, Mission, Partnerships, Program design, Strategic planning, Technologies, Training

Organizational Self-Assessment Tool (Bailey House, Inc.) - AIDS Housing of Washington Resource Library

—Website, free

"This self-assessment tool is intended to help organizations evaluate their strengths and weaknesses and move towards greater sustainability. Primary areas of focus include board development, finance, fundraising, human resources, planning, program and services, and public relations and marketing. Also includes a housing section for organizations that currently provide, or are interesting in providing, supportive housing.

http://www.aidshousing.org/ahw_library2275/ahw_library_show.htm?doc_id=236854
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
AIDS, All
Area of the IOA Model:
Capacity, Environment, Performance
Keywords:
Board development, Decision-making, Finance, Fundraising, Housing, Human resources, Learning objectives, Marketing, Planning, Public relations, Services provided, Strengths, Sustainability, Weaknesses

La Piana Associates - Tool for Assessing Startup Nonprofits: A due diligence supplement for grantmakers

—Website, free

This offline guide helps grantmakers evaluate startup nonprofits, i.e. nonprofit organizations that have not operated long enough to have an established record and reputation or with little management experience.  Funders can use this tool as a supplement to their standard proposal review process.

http://www.lapiana.org/consulting/pubs/reports/assessing.html
Type of Organization:
Donors / grantmakers / funders, Non-profit / civil society organizations (CSOs)
Size of Organization:
Small
Sector:
All
Area of the IOA Model:
Capacity, Performance
Keywords:
Communication, Development needs, Finance, Fundraising, Governance, Grantmakers, Human resources, Leadership, Stability, Startup nonprofits, Worksheet

Academy for Educational Development (AED) Organizational Capacity Self-Assessment Tool - Guidelines for Developing an Organizational Training Plan

—Word Document, free

Initially drafted for the Croatia's Non-Governmental Sector (CroNGO), this offline questionnaire will be usefull to all NGOs who wish to self-assess their capacity in the following areas: human resources, governance, constituence, monitoring and evalution processes, and planning.  For each area, determined open-ended questions are to discuss in group, with the help of a facilitator.

http://www.aed-ccsg.org/resources/tools/IDAssess.doc
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity
Keywords:
Constituency, Evaluation processes, Governance, Human resources, Management Capacity, Monitoring, Offline survey, Planning

Integrated Toolkit For Institutional Development - Mark Renzi and Management Systems International (MSI)

—PDF, free

This toolkit is intended to be used by the non-profits themselves to address the following shortcomings: inadequate measures of institutional capacity, difficulty diagnosing priority areas within an organization for improvement, lack of simple mechanisms to improve understanding by staff of the interrelated components of the organization, and inadequate mechanisms to compare institutional development across organizations. The Toolkit emphasizes participation, use of management systems, and the independence of the organization.

http://documents.reflectlearn.org/Offline%20OA%20Tools/IntegratedToolkitForInsti...
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity, Motivation, Performance
Keywords:
Financial resources, Human resources, Priority areas, Public relations, Resources management, Vision

UNDP Participatory Organizational Evaluation Tool (POET)

—Website, free

To be used by Southern CSOs and their partners, this tool is framed on the PROSE methodology (Participatory, Results-Oriented Self-Evaluation).  It will help you measure your organizational capacities and consensus level in seven capacity areas: human and financial resources management, equitable participation, sustainability of program benefits, partnerships, organizational learning and strategic management/governance. The 63 pages user guide is available in pdf format from which you can print your necessary worksheets.

http://www.g-rap.org/docs/icb/poet-undp_participatory_organisational_evaluation_tool.pdf
Type of Organization:
Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity, Performance
Keywords:
Equitable participation, Financial resources, Governance, Human resources, Organizational learning, Participatory, Partnerships, PROSE methodology, Results analysis, Strategic planning, Sustainability, User guide, Worksheet

Esperanza USA Organizational Assessment Tool

—Website, free

Initially designed for Hispanic organizations, this organizational assessment tool can also be used by any other communities and any type of organizations. The online survey consists of 99 multiple-choice questions (approx. 30 minutes to complete). The results should help you determine the areas where improvement is needed in your organization, would it be leadership, structure (including governance, human resources, etc.), administration, programs' design, or resources management.

http://www.esperanza.us/site/c.giKPL8PQLvF/b.3917203/apps/s/content.asp?ct=58315...
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity, Environment
Keywords:
Administration, Governance, Hispanic community, Human resources, Leadership, Online survey, Program design, Resources management, Structure

EPI Connection Professional Development Organization Assessment

—Website, free

Designed more specifically for the industries working in the architectural, engineering, and construction sectors, this 50 questions online survey will help you determine what needs improvement regarding the professional development program of your organization. To undertake the survey, you first need to create a new user account; you will then simultaneously receive a password in your email account. After having chosen your own password, you will be able to take the assessment.

http://tools.epiconnection.org/node/185
Type of Organization:
Profit
Size of Organization:
Large, Small
Sector:
A/E/C industry, Architecture, Construction, Engineering, Interior design, Landscape architecture
Area of the IOA Model:
Capacity
Keywords:
Educational performance, Human resources, Leadership involvement, Learning objectives, Needs assessment, Ongoing support, Online survey, Professional development program, Program design, Program maintenance, Program tracking, Strategic education plan

CFL Leadership Toolkit

—Website, free

Two short online surveys are available on this site for you to assess your organisational effectiveness and performance. The Organizational Effectiveness Survey (47 yes-no questions) looks at the place your organization gives to its mission, human and financial sustainability, customers, entrepreneurial aspect, outcomes, and adaptability.

http://www.centerpointforleaders.org/toolkit.html
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
All
Area of the IOA Model:
Capacity, Motivation, Performance
Keywords:
Accountability, Adaptability, Communication, Customer, Effectiveness, Entrepreneurial aspect, Ethics, Financial sustainability, Human resources, Indicators, IT, Leadership, Management, Mission, Online survey, Outcomes, Performance, Strategic planning
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