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Equality

Cultural and Linguistic Competence Policy Assessment (CLCPA) - National Center for Cultural Competence

—Website, free

Cultural competence embraces the principles of equal access and non-discriminatory practices in service delivery. The CLCPA particularly concentrates on cultural competence of community health centers. The tool gives clear definitions and instructions.  It aims to (1) improve health care access and utilization, (2) enhance the quality of services within culturally diverse and underserved communities, and (3) promote cultural and linguistic competence as essential approaches in the elimination of health disparities.

http://www.clcpa.info/
Type of Organization:
Governmental agencies / departments / organizations, Non-profit / civil society organizations (CSOs)
Size of Organization:
Large, Small
Sector:
Health care
Area of the IOA Model:
All four areas (comprehensive tool), Capacity, Environment, Motivation, Performance
Keywords:
Community-based health center, Cultural competence, Diversity, Equality, Human resources, Knowledge management, Linguistic competence, Mission, Non-discriminatory practices, Organizational philosophy, Policies, Practice, Structure, Value

Community Tool Box (CTB) - Guide to Building Culturally Competent Organizations - Competency Building Toolkits

—Website, free

Building Culturally Competent Organizations is an online guide "providing practical, step-by-step guidance in community-building skills" regarding "cultural competence in a multicultural world." This guide is only one among the multiple ones available on the Community Tool Box website concerning many different aspects of communities/organizational management. While it is addressed to a large public, community leaders or aspiring ones will find the website particularly useful.

http://ctb.ku.edu/tools/en/section_1176.htm
Type of Organization:
Non-profit / civil society organizations (CSOs), Profit
Size of Organization:
Large, Small
Sector:
Community
Area of the IOA Model:
Capacity, Motivation
Keywords:
Capacity building, Change, Communication, Community-buidling skills, Community development, Community health, Community leaders, Cultural competence, Equality, Guides, Human development, Improvement, Practical skills
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