Community-based health center

Cultural and Linguistic Competence Policy Assessment (CLCPA) - National Center for Cultural Competence

—Website, free

Cultural competence embraces the principles of equal access and non-discriminatory practices in service delivery. The CLCPA particularly concentrates on cultural competence of community health centers. The tool gives clear definitions and instructions. It aims to (1) improve health care access and utilization, (2) enhance the quality of services within culturally diverse and underserved communities, and (3) promote cultural and linguistic competence as essential approaches in the elimination of health disparities.

http://www.clcpa.info/

Type of Organization:: Governmental agencies / departments / organizations, Non-profit / civil society organizations (CSOs)
Size of Organization:: Large, Small
Sector:: Health care
Area of the IOA Model:: All four areas (comprehensive tool), Capacity, Environment, Motivation, Performance
Keywords:: Community-based health center, Cultural competence, Diversity, Equality, Human resources, Knowledge management, Linguistic competence, Mission, Non-discriminatory practices, Organizational philosophy, Policies, Practice, Structure, Value

Using Data to Improve Service Delivery: A Self-Evaluation Approach - African Networks for Health Research and Development (AFRO-NETS)

—Website, free

"This user-friendly guide (download the pdf on the website) has been designed to help frontline healthcare workers use data collected at their health facility to solve common problems in service delivery and improve their response to community needs. It is intended for doctors, nurses, and midwives in both community health centers and rehabilitated district health centers. The overall aim of the guide is to promote greater use of existing data in delivering health services.

http://www.afronets.org/pubview.php/90/

Type of Organization:: Non-profit / civil society organizations (CSOs)
Size of Organization:: Small
Sector:: Community, Health care
Area of the IOA Model:: Performance
Keywords:: Assisted delivery, Community-based health center, Community involvement, Doctors, Family planning, Healthcare workers, Management, Midwives, Nurses, Prenatal care, Preventive infant visit (PIV), Use of existing data, Vaccination

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