Change

Discussion-Oriented Organizational Self-Assessment (DOSA) Tool

—Website, free

The DOSA is dedicated to helping organizations develop new methods to identify organizational strengths and weaknesses, interpret highly valuable data generated by the process and to translate findings into action plans for meaningful change. The DOSA tool builds capacity by bringing staff together in cross-functional, cross-hierarchical groups for open exchange. It identifies divergent viewpoints to foster growth.

http://www.edc.org/GLG/CapDev/dosapage.htm

Type of Organization:: Non-profit / civil society organizations (CSOs)
Size of Organization:: Large, Small
Sector:: All
Area of the IOA Model:: Capacity, Motivation
Keywords:: Capacity building, Change, Consensus creation, Development strategies, Facilitator, Focus group, Growth, Marketing, Mission, Strengths, Weaknesses

Enhancing Organizational Performance: A Toolbox for Self-assessment - Universalia Management Group and International Development Research Center

—Website, free

Based on Universalia's innovative and thoroughly tested model for organizational evaluation (the IOA Model ), this self-assessment guidebook (can be read online, downloaded, and even ordered) provides tools and tips that go beyond measuring the impact of programs, products, and services. The tools integrate techniques of formative assessment, in which the assessment team becomes involved in helping its organization become more effective in meeting its goals.

http://www.idrc.ca/en/ev-9370-201-1-DO_TOPIC.html

Type of Organization:: Donors / grantmakers / funders, Governmental agencies / departments / organizations, Non-profit / civil society organizations (CSOs), Profit
Size of Organization:: Large, Small
Sector:: All
Area of the IOA Model:: All four areas (comprehensive tool), Capacity, Environment, Motivation, Performance
Keywords:: Change, Exercises, Flexible, Goals, Guidebook, Hands-on, Impacts, Internal Development, Program evaluation, Services provided, Strategic planning, Tasks officers, Techniques, Worksheet

Community Tool Box (CTB) - Guide to Building Culturally Competent Organizations - Competency Building Toolkits

—Website, free

Building Culturally Competent Organizations is an online guide "providing practical, step-by-step guidance in community-building skills" regarding "cultural competence in a multicultural world." This guide is only one among the multiple ones available on the Community Tool Box website concerning many different aspects of communities/organizational management. While it is addressed to a large public, community leaders or aspiring ones will find the website particularly useful.

http://ctb.ku.edu/tools/en/section_1176.htm

Type of Organization:: Non-profit / civil society organizations (CSOs), Profit
Size of Organization:: Large, Small
Sector:: Community
Area of the IOA Model:: Capacity, Motivation
Keywords:: Capacity building, Change, Communication, Community-buidling skills, Community development, Community health, Community leaders, Cultural competence, Equality, Guides, Human development, Improvement, Practical skills