Administration

The Cultural Competence Self Assessment Protocol for Health Care Organizations and Systems

—Website, free

"This offline tool is to be used by health care providers, including hospitals and clinics, to conduct organizational assessments of their cultural competence. It is particularly useful for services involving racially and ethnically diverse populations. The protocol's questions are organized according to four cornerstones of cultural competence: a health care organization's relationship with its community; the administration and management's relationship with staff; inter-staff relationships at all levels; and the patient/enrollee-provider encounter.

http://erc.msh.org/mainpage.cfm?file=9.1g.htm&module=provider&language=English

Type of Organization:: Governmental agencies / departments / organizations, Non-profit / civil society organizations (CSOs)
Size of Organization:: Large, Small
Sector:: Health care
Area of the IOA Model:: Capacity, Environment, Motivation
Keywords:: Administration, Agenda creation, Community involvement, Diversity, Focus group, Hospital, Human resources, Offline survey, Quality improvement, Services provided

Organizational Technology Assessment and Planning Tool - Progressive Technology Project

—Website, free

The Progressive Technology Project (PTP) has developed an ambitious set of programs to strengthen and meet the divergent needs of diverse grassroots community-led organizing groups using technology to advance their efforts. To that end, PTP developed an self-assessment tool that will help organizations think about what they do and how technology can support their work.

http://www.progressivetech.org/tech-assistance-resources

Type of Organization:: Non-profit / civil society organizations (CSOs), Profit
Size of Organization:: Large, Small
Sector:: All, IT
Area of the IOA Model:: Capacity, Environment
Keywords:: Administration, Communication, Community involvement, IT, Media/materials creation, Participatory, Program design, Research and analysis, Structure, Technologies

Esperanza USA Organizational Assessment Tool

—Website, free

Initially designed for Hispanic organizations, this organizational assessment tool can also be used by any other communities and any type of organizations. The online survey consists of 99 multiple-choice questions (approx. 30 minutes to complete). The results should help you determine the areas where improvement is needed in your organization, would it be leadership, structure (including governance, human resources, etc.), administration, programs' design, or resources management.

http://www.esperanza.us/site/c.giKPL8PQLvF/b.3917203/apps/s/content.asp?ct=58315...

Type of Organization:: Non-profit / civil society organizations (CSOs), Profit
Size of Organization:: Large, Small
Sector:: All
Area of the IOA Model:: Capacity, Environment
Keywords:: Administration, Governance, Hispanic community, Human resources, Leadership, Online survey, Program design, Resources management, Structure

Center for the Advancement of Collaborative Strategies in Health (CACSH) Partnership Self-Assessment Tool

—Website, free

This website direct you to a short offline questionnaire (approx. 15 minutes to fill) regarding the efficiency of your partnerships. The questionnaire is to be distributed to each participant of the partnership, including the coordinator. It evaluate the synergy, leadership, efficiency, administration and management, non-financial and financial resources, decision-making, and the benefits and drawbacks of each one's participation. A partnership Tool Report is thereafter available to analyze everyone results together.

http://partnershiptool.net/

Type of Organization:: Governmental agencies / departments / organizations
Size of Organization:: Large, Small
Sector:: All, Health care
Area of the IOA Model:: Capacity, Environment, Performance
Keywords:: Administration, Decision-making, Efficiency, Financial, Hospital, Leadership, Management, Offline survey, Participation benefits, Participation drawbacks, Partnerships, Report, Synergy